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Automation built around your existing systems

Each of these begins the same way: we document the current process, estimate what it costs, and only then propose a build.

Featured service

Automated Operations Inbox

Incoming requests automatically classified, processed, routed, and pushed into the right business systems — with the exceptions sent to your team.

  • Customer and internal email processing
  • Form and request intake
  • Attachment and document handling
  • AI-assisted classification
  • Data extraction
  • Automatic routing
  • CRM updates
  • Task creation
  • Accounting or ERP handoff
  • Exception handling
  • Human approval workflows
Incoming request → completed action
  1. Incoming email

    Customer or internal request arrives.

  2. Classify the request

    What kind of work is this, and who owns it?

  3. Extract the information

    Dates, amounts, references and attachments.

  4. Update the CRM

    CRM

    The record moves without anyone re-typing it.

Illustrative workflow. Exceptions are routed to a person.

Coordinated without replacing your software

Systems you already run

  • Email
  • Forms and portals
  • Documents and PDFs
  • Spreadsheets

Automation layer

  • Automation layer

    Classify, extract, validate and apply your rules.

What your team sees

  • CRM updated
  • Accounting or ERP record
  • Tasks and notifications
Human review queue

Only the items the rules could not settle.

Operations Queue

Review, approve, and manage the work automation cannot confidently complete.

Illustrative interface
Incoming today
18
Automatically processed
12
Awaiting review
4
Completed
14
  • Vendor invoice

    INV-20481

    Email attachment · accounts@example-co.test

    Ready to processCreate accounting record
  • Customer request

    REQ-1194

    Service inbox · Form submission

    Needs reviewMissing account information
  • New lead

    WEB-0372

    Website contact form

    Processing completeCRM updated and follow-up triggered
  • Purchase order

    PO-2210

    Emailed PDF · purchasing@example-co.test

    Needs reviewLow extraction confidence

Highlighted exception

Customer request REQ-1194

No account number was supplied and the sender address matches two accounts.

Needs review

A person approves, corrects or redirects the proposed action. Everything else keeps moving.

Illustrative interface. Records, counts and names are fictional examples of a future client implementation — not a live system or a customer result.
Automation handles the predictable work. Your people handle the judgment calls.

Automation processes the incoming item

Routine case

Completed automatically and written to your systems

Exception

Sent to human review with the context already assembled

Nothing uncertain is guessed at. Your team only sees what needs a decision.

Illustrative pattern. The thresholds and routing rules are agreed with you during the build.

The four workflow patterns behind most of our builds

Nearly every engagement is one of these shapes, adapted to your systems and rules.

Email-to-action

Incoming email becomes a completed action

Customer and internal email read, classified and acted on.

  1. Email
  2. Classify
  3. Route
  4. ActCRM

Anything ambiguous goes to a person instead of being guessed at.

Document-to-data

Documents become structured records

Invoices, orders and statements turned into clean data.

  1. Document
  2. Extract
  3. Validate
  4. Update systemAccounting

Low-confidence extractions are held for review, never posted blind.

Form-to-workflow

Requests become tracked work

Website and internal forms that start a real process.

  1. Form
  2. Process
  3. Route
  4. Create task

Owner, due date and follow-up assigned without anyone re-keying it.

Exception-to-human

Exceptions reach the right person

The judgment cases surface instead of sitting in an inbox.

  1. Automation
  2. Exception
  3. Review queue
  4. Human decision

Every decision is recorded, so the rules improve over time.

Service categories

Each one is scoped against the process it replaces. The chains below are the typical shape of a build, not a fixed product.

01

Lead & Sales Automation

Capture leads, qualify prospects, update CRM records, schedule follow-ups, and trigger notifications automatically.

  1. Lead arrives
  2. Qualify
  3. CRM recordCRM
  4. Follow-up

02

Accounting & Finance

Connect sales, orders, invoices, payments, and accounting systems.

  1. Order or invoice
  2. Match and validate
  3. Post to accountingLedger
  4. Exceptions reviewed

03

Email Automation

Classify inbound messages, extract information, draft responses, route requests, and update business systems.

  1. Email
  2. Classify
  3. Extract
  4. Route

04

Spreadsheet Elimination

Replace repetitive spreadsheet workflows with automated databases, dashboards, and processes.

  1. Multiple systems
  2. Automation layer
  3. Central data
  4. Dashboard

05

Document Automation

Generate quotes, proposals, reports, contracts, summaries, and other repetitive documents.

  1. Document
  2. Extract
  3. Validate
  4. Update system

06

AI Workflows

Use AI where it creates measurable value—not simply because AI is fashionable.

  1. Unstructured input
  2. AI reads and summarises
  3. Confidence check
  4. Person confirms edge cases

07

System Integration

Connect software that does not natively communicate.

  1. System A event
  2. Map the fields
  3. System B updated
  4. Failures surfaced

08

Internal Tools

Build lightweight dashboards and tools around the systems the company already uses.

  1. Live system data
  2. One place to see it
  3. Action from the same screen
  4. Written back to source

Find the work your business should stop doing manually.

Take the 3-minute Automation Opportunity Assessment. You'll get a preliminary read on where your repetitive work sits — and a recommended next step based on your answers.

No payment required. The paid audit is offered afterwards only if it fits.