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Automation guide

Business Automation for E-commerce Businesses

E-commerce operators typically run a store platform, a fulfilment partner, an accounting system, and a support inbox that do not fully talk to each other.

Typically done by hand today

  • Order and payout data reconciled by hand
  • Returns processed across multiple systems
  • Product data updated channel by channel
  • Support messages sorted manually

What can be automated

  • Store-to-accounting order and payout synchronisation
  • Returns and refund workflow automation
  • Central product data distribution
  • Inbound message classification and routing

An example workflow

  1. 01An order is placed and paid.
  2. 02The order, fees, and payout are recorded correctly in accounting.
  3. 03Fulfilment status flows back to the customer record.
  4. 04Exceptions are flagged for a human instead of every order.

Month-end reconciliation shrinks and support time shifts to real customer problems.

Find the work your business should stop doing manually.

Take the 3-minute Automation Opportunity Assessment. You'll get a preliminary read on where your repetitive work sits — and a recommended next step based on your answers.

No payment required. The paid audit is offered afterwards only if it fits.